i went to a seminar a few months back and a debt collection agency guy gave a fascinating talk - as i said above, they have no legal powers at all - they are an independent business - but they "scare" ignorant folks into coughing up some dosh. They work on a margin, and the more times they contact a customers debtor - with no promise from the debtor that they will pay something - the more likely it is that they will go back to the customer and say they do not want the contract.
i knew someone whose alleged debt was passed on to 10 different debt collecting companies - without one single penny being collected - before the person claiming he was owed money finally gave it up as a bad job.
at least if you personally take the debtor to court - and it is very easy - on line - you do have legal authority to claim that money from the debtor - but only do this if they have money, or they are working. i also know of folks who have had "Attachment of earnings" granted to their employers - only to then go "self employed" working on contract to the same employer, so no debts were recovered.
you cannot get blood out of a stone - but you can make someone's life miserable via taking court action and then getting a CCJ - but lifes too short for that sort of vengeance in my view.
what many dont realise is that if you take a debtor to court, and they pay the debt within the time that the judge specifies, then there is no CCJ held on record against them.
Clottie The Positive “Windswept and interesting”
The Somerset-Lancashire lady
Aviatrix extraordinaire !