Setting up an estate agency is not easy nor cheap. I started mine 2.5 years ago with no previous background in the industry although I have always run my own businesses and through my main design business, had worked with over 200 estate and letting agent clients so had learnt alot about the business through supporting them with all design and marketing etc.
My first shop opened with a couple of staff and before I knew it I had spent about £40k. Rent and rates is cheap compared to wages and advertising in local property press. It took several months before I got first cheque from first sale and it was a good year to build up decent property numbers. A year on and I realised the shop which was just off the main street was both too small and in wrong location, so even though I had 2 year lease, I moved to double fronted shop on main street. Within 2 months we doubled staff numbers and numbers of properties on the books. Within 6 months of the move our monthly turnover had doubled and now have 7 staff and second branch opening. By this time I had personally invested though over £100k.
My point is to build a succesful estate agency business takes alot of money, even without the franchise route. I looked at franchises such as Remax and many others but did not want to part with any hard earned profit. Knowing the value of strong brand, I believe I have managed to build the business quicker than I could have by going down the franchise route anyway. I also still own the design company (staff run), and we have many clients still who years after starting their businesses are still plodding along with 1 or 2 staff, and this is usually because, in my opinion, they do not invest enough into the brand building and marketing materials, and are not prepared to take enough risk. Business is all about risk - he who dares and all that. Same applies to lettings agents. I have seen over 150 of our lettings clients go out of business because all they wanted from us was a very cheap basic website and weren't even prepared to spend £2-3k on a decent logo, website and marketing materials. £2-3k is nothing and if spent with the right design company will be priceless.
My advice in a nutshell - forget a franchise, forget online only agency (I see them fail every week), commit at least £2-3k to initial design, marketing materials, website, logo etc, and get a shop in prime main street location if possible (remember estate or lettings agents business must have A2 planning consent from council as it's classed as a professional service and not a retails outlet).
Duncan